Social Impact Coordinator, Advertising Credits
Responsibilities
We are looking for a dynamic and experienced professional to join TikTok’s Global Corporate Social Responsibility (CSR) team as a Social Impact Coordinator. In this role, you will drive the integration of social and climate impact across TikTok products and services while advancing our strategy to position TikTok as the platform of choice for nonprofits. You will play a key role in enhancing product features and services for the nonprofit community, ensuring greater accessibility and impact. Your work will focus on showcasing TikTok’s societal value, and success in this role requires adaptability, collaboration, and the ability to thrive in a fast-paced environment. The Social Impact Coordinator will be an integral member of the Global CSR team and work very closely with the Brand and Communications Team and the Public Policy Team. The team's work spans a broad and diverse range of functions and workstreams, including designing and implementing product, partnerships, people and planet strategies. The mission of the team is to deliver positive social impact and environmental sustainability through our platform, products and people that increase brand trust and performance. Join our dynamic Global Corporate Social Responsibility team and lead the efforts to create meaningful social impact programs that demonstrate our societal value. If you have a passion for driving positive change and enjoy cross-functional collaboration, we encourage you to apply. Responsibilities: - Lead the end-to-end CSR advertising credits program, enabling NGOs and impact partners to effectively scale their presence and reach on TikTok. - Empower NGOs and their agencies through strategic education on TikTok's advertising suite, creative best practices, campaign optimization to maximize real-world impact. - Orchestrate global impact campaigns by collaborating across teams to analyze performance data, generate actionable insights, and refine advertising offerings. - Manage the TikTok Donation Sticker feature, from coordinating technical activation for local and emergency response efforts to scaling the overall in-app fundraising journey. - Advocate for nonprofit needs by partnering with Finance, Legal, Product, and Commercial teams to streamline platform experiences and improve product offerings. - Build and optimize scalable operations, including automated workflows and impact-tracking dashboards, to ensure a seamless experience for all global stakeholders.
Qualifications
Minimum Qualification(s): - Bachelor’s degree in Social Sciences, Communications, Business, Operations, or a related field. - Proven experience managing operational systems, complex workflows, and cross-functional processes. - Exceptional communication skills with experience coordinating between internal teams (including Public Policy) and external NGO partners. - A strong commitment to CSR and a motivation to drive measurable social impact. Preferred Qualification(s): - Experience in social impact within a non-profit or corporate environment. - Experience thriving in a fast-paced, matrixed organization with the flexibility to collaborate across global time zones. - Proficiency in Excel and an aptitude for adopting new technologies, including AI tools, to optimize efficiency. - A proactive problem-solver with a strong drive to take initiative and resolve issues independently.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
