Head of Enterprise Risk

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

As Head of Enterprise Risk, you will provide strategic leadership and oversight of the Bank’s Enterprise and Operational Risk Management Frameworks, ensuring risks are effectively identified, assessed, monitored, and managed across the organisation.

You will play a key role in promoting a strong risk culture, delivering robust risk governance and reporting, and providing independent challenge to support informed decision-making.

Reporting to the Director of Non-Financial Risk, you will lead the Enterprise Risk team and be responsible for maintaining a robust enterprise-wide risk management framework that supports the Bank’s strategic objectives and regulatory obligations.

• Overseeing the Enterprise and Operational Risk Management Frameworks, policies and standards, ensuring they remain effective and aligned to regulatory expectations.
• Leading the Bank’s risk governance arrangements, including committee structures, escalation processes and the effective operation of the Three Lines Model.
• Designing and maintaining the Risk Appetite Framework, including risk appetite statements, metrics and reporting.
• Delivering insightful enterprise and non-financial risk reporting to senior management and risk committees.
• Driving risk policy governance, fostering a strong risk culture and overseeing the Bank’s GRC system and risk MI.
• Leading operational risk inputs to ICAAP and supporting external risk disclosures.
• Overseeing the Bank’s approach to Material Controls under the UK Corporate Governance Code 2024.
• Leading the framework for climate risk management and regulatory compliance.
• Providing risk oversight and challenge for strategic transformation and change initiatives.
• Managing the Second Line Risk Assurance Programme, ensuring effective assurance activity and timely remediation of findings.
• Leading and developing a high-performing Enterprise Risk team while providing expert advice and challenge to senior stakeholders.
• Any other duties as reasonably required within the role

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need: 
 

• Senior experience in enterprise, operational or non-financial risk within regulated UK financial services. 
• Experience leading a specialist risk team or function. 
• Experience owning or overseeing risk frameworks, appetite, governance, controls,reporting and assurance. 
• Experience advising, challenging and presenting to senior executives and risk committees. 
• Experience leading cross-functional risk initiatives, programmes or remediation activity. 
• Experience interpreting regulatory expectations and embedding practical risk management requirements. 
• Enterprise and operational risk frameworks, including appetite, governance, controls, reporting, assurance and issues management. 
• UK banking regulation and supervisory expectations for enterprise, operational and non-financial risk. 
• Three lines of defence model, including second line oversight, challenge and assurance. 
• Risk systems, MI and reporting used to support governance and decision-making. 
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

 Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! 
  
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!