Skip to main content
Posted 26 August, 2026
Sovereign Network Group

Customer Support Advisor

Thatcham, Berkshire Full Time
Salary: £26,000 to £28,000 Annually
Reference: JR977_1787762720

We have an opportunity for a Customer Support Advisor to join our team in Newbury.

This is a full time, permanent term role with a mix of home and office working.

The Role:

As a Customer Support Advisor in our Customer Management Centre you'll be providing administrative responses to our customers queries. Taking responsibility for resolving them in a timely and efficient way, collaborating with colleagues across the business.

This is a varied and busy role where you will be delivering the best possible outcome for our customers.

What we are looking for:

  • Strong administration skills

  • Great customer service and the ability to actively listen

  • We need you to have good computer skills as we use multiple systems

  • The ability to turn a problem in to a solution

  • Empathy and a passion for helping people

  • The ability to connect and communicate with colleagues across the business

If this sounds like the right opportunity for you, we'd love to hear from you. Apply now!

Job Description